Stay updated with the latest LSA news & events!
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LSA Executive Vice President and General Counsel
Gene Schriver will attend the Localization Latin America Conference,
located at the Abasto Plaza Hotel in Buenos Aires, Argentina. Agenda
will include a speaking engagement focused on cost savings in new
markets through on-demand language services.
Details of the engagement are as follows:
Thursday, November 20, 2008 - 11:30 AM - 12:30 PM.
Using Telephone Interpretation and Other On-Demand Language Services
to Support Software in New Markets and Reduce Cost
Speaker:
Gene Schriver, Language Services Associates
Description:
Once companies localize their software and
enter new language markets, they often overlook the hurdles of supporting
their products in those languages. This session will explore the
advancements in the provision of on-demand language support through
telephone interpretation, email translation, near-real-time chat
translation and other technologies that help companies reduce support
costs in any linguistic market.
About Localization Latin America
Localization Latin America is a new, cutting-edge
international conference dedicated to the business of localization
in and for Latin America and other Spanish and Portuguese speaking
markets. Conference features will include workshops, seminars and
roundtables devoted to South and Central America, Spanish-speaking
markets in the USA, and Spanish and Portuguese markets in other parts
of the world.
Event Website
http://www.localizationlatinamerica.com/
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In association with the Montgomery County
Education and Workforce Partnership, LSA recently hosted an Educator-In-The-Workplace
visit with Adam Bailey (World Language Department Head for Plymouth
Whitemarsh High School in Plymouth Meeting, PA) and Robin Keir
(Certified French and Spanish educator at Hatboro-Horsham
High School in Horsham, PA). Mr. Bailey and Mrs. Keir spent
a day with key members of the LSA team to learn about our company
and services, as well as discover how we serve not only our clients,
but also multicultural communities across the globe.
Greeted by Tia Sweri, LSA’s On Location Department Assistant Manager,
the group was invited to observe an LSA interpreter, on location at
a court proceeding in Center City, Philadelphia. Upon return
to LSA headquarters, Mr. Bailey and Mrs. Keir were invited learn about
Translation & Localization with Joseph Bayerl (Department Manager),
Over-the-Phone Interpreting with Lynn Dick (Department Manager), and
Quality Assurance with Stephanie Vine (Interpreter Resource Manager). The
information gathered was formed into lesson plans and shared with
students currently studying world languages.
Mr. Bailey recently sent the following letter to LSA, outlining
his experience and gratitude:
“I wanted to thank you for your help in arranging the Educator-in-the-Workplace
visit with LSA last Thursday. Everyone at LSA was very welcoming
and helpful. Tia (Sweri) was a wonderful guide to the world
of court interpreters, and the different department supervisors were
enthusiastic representatives of their particular areas of the company. I
appreciated the opportunity to talk with the employees and listen
in on a 'real INTERPRETALK' phone call.
Upon return, I visited different classrooms of world languages and
shared with them my experiences at LSA. The students were very
receptive and some genuinely interested in pursuing careers in the
field. Please extend my gratitude to all those who met with
us on Thursday. It is nice to know that companies in the area
are not only providing quality professional services, but they are
also caring enough about the community to open their doors to interested
educators like me.”
About the Montgomery
County Education and Workforce Partnership:
The Montgomery County Education and Workforce
Partnership is a unique partnership, which unites parents, school districts,
local businesses, community-based organizations, labor associations,
governmental agencies, and higher education to prepare students for
success in a career. It is organized for educational purposes, specifically
to increase the options of school districts, students and their parents
in sharpening their focus on potential careers. |
Our work with the Virginia Department of Health
was recently featured on NBC 12 News in Virginia. The report showcases
how LSA's innovative INTERPRETALK® service aids communication between
Virginia Department of Health inspectors & local restaurant owners
who speak limited to no English. LSA's
INTERPRETALK® bridges this communication
gap to ensure that restaurant owners
receive the proper instruction to avoid
or resolve health code violations.
In the video, Gary Hagy with the Virginia Department of Health speaks
about communication challenges & how INTERPRETALK® is essential
to protecting public health:
"If the individual doesn't understand what we're asking him
to do, how can we expect him to get it done? It gets really really
frustrating." says Hagy. "I wish we had it (INTERPRETALK®)
years ago...We want to protect public
health and without that link, the communication link, it's not going
to happen."
This is but just one example of how our services are utilized.
Click here to learn more about how LSA & INTERPRETALK® can
work for you!
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Take advantage of the opportunity to meet face-to-face
with members of our team!
LSA is the sole language
and cultural solutions provider for one
of the largest & most successful
pharmaceutical companies in the world.
With extensive experience in supporting
brand managers through all stages of
a new product launch, we can ensure that
your healthcare providers and patients
receive clear, culturally relevant,
and regulatory compliant brand communications.
Meet with us to find out how we can significantly increase your success!
About the the event:
Over 500 pharmaceutical companies both big and small have attended
the ONLY industry forum on pharmaceutical
product launches to learn strategies for improving product positioning
and gaining the steepest sales uptake from global launches. Topics
being researched include:
- Methods for improving launch project management
- KOL development
- Physician education
- Pre-launch planning
- The role of Market Research for assessing
the reimbursement environment
- Next generation product positioning
- Legal challenges for getting key marketing
messages to consumers without the support of scientific data/evidence
- Pricing Research
This program is a unique forum in which you can network with industry
executives and entire launch teams who
share their valuable experiences.
Event Website - http://www.cbinet.com/show_conference.cfm?confCode=HB771 |
Diversity Includes the Deaf Community
When thinking of diversity in the corporate setting, a multinational workforce comes to mind. In fact, there is one cultural community that seems to be under the radar screen when diversity discussions take place: the Deaf Community.
Most people assume that if a person is born and raised in the United States, they are part of the majority American culture. In fact, we know that many first generation Americans also identify with the culture of their parents which becomes a subculture in the U.S. For people born with a severe to profound hearing loss, who attend specialized schools for the Deaf, American Sign Language is their primary language (not English); and they consider themselves members of the Deaf Community, a subculture in America.
People who are deaf and hard of hearing are setting high career goals that challenge and satisfy them. The important thing is to recognize that the deaf and hard of hearing people have skills, talents, determination, experience and loyalty that will enhance the work place.
American Sign Language is the third most prevalent language in the United States.
Rapid changes in technology have allowed Deaf and hard of hearing people to assume jobs that formerly would have been considered inaccessible to them.
Language Services Associates, a full-service language company, has developed an informative workshop that employers can use to tap into the Deaf community to enhance and diversify your workforce community.
LSA’s Deaf Awareness Sensitivity Training workshop offers companies the opportunity to provide employees with a unique opportunity to experience what it is like to live with a hearing loss and provide tips for communicating with people who are Deaf or Hard of Hearing. This is an excellent opportunity to provide a fun workshop on diversity that is different from any other training on the topic of diversity. Click here to learn more.
In addition to providing the workshop, LSA also offers the following services to assist communication with Deaf and Hard of Hearing people:
- American Sign Language Interpreting
- English Transliteration
- Real-Time Captioning (CART)
- Video Remote Interpreting
To schedule a Sensitivity Training, please call 800-305-9673 ext.141 |
http://www.iqpc.com/us/callcenterweek/lsa
Call Center Week
is the largest case study driven call
center event in the marketplace. No other event comes close in providing
so many sessions run by practitioners for practitioners. Experience
highlighted session from
Ritz-Carlton Hotel Company, L.L.C.,
Westfield, Continental Airlines, VW Credit, Bath and Body Works,
Starbucks Coffee Company, Stowe Mountain Resort, Schneider Electric,
Best Buy and The NBA's Seattle Supersonics WNBA'S Seattle Storm
. The 8th annual conference will include
400+ attendees, 30+ case studies, 6 keynote addresses, call center
excellence awards, interactive workshops, call center site visits
and much more.
As a valued contact of Language Services
Associates you will receive a
30% discount
if you register onto the conference.
Just quote
CCWLSA
when registering!
Join the leaders in the call center industry
and register now by calling 1-800-882-8684, visiting us at http://www.iqpc.com/us/callcenterweek/lsa or
emailing info@iqpc.com. Your
registration code is
CCWLSA
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Contract award notice for over-the-telephone
interpretation services to Language Services Associates.
Now eligible DEPARTMENT OF INFORMATION
RESOURCES (DIR) customers can take advantage of the most advanced
OVER-THE-TELEPHONE INTERPRETATION system in the industry, providing
more languages and service features than ever before via contract
DIR-SDD-482.
For more information, and to access this
contract directly, please visit:
http://www.lsaweb.com/texasdir.php
http://www.lsaweb.com/Texas.html
http://www2.tbpc.state.tx.us/cgi-bin/cmbl/vendor?vid=1232831198500
To request more information, please contact:
Gene Schriver
Executive Vice President, Sales
800.305.9673 x134
www.LSAweb.com
A full service Interpretation and Translation
company
607 N Easton Road
Building C
Willow Grove, PA 19090
www.LSAweb.com |
| Language Services Associates is honored to receive The
Graduate of the Year Award from the Small Business Administration
(SBA), a state organization helping small, disadvantaged
businesses become thriving companies. Laura Schriver, President
and Owner of Language Services Associates started the company in
1991, and has since received many awards for business. Contributing
greatly to these achievements was securing important contracts
with NASA, INS ASYLUM and FEMA through SBAs 8a program. |
Language Services Associates recently provided
a series of Deaf Awareness Sensitivity Training workshops for 100
employees and on-site contractors at the General Services Administration
Eastern Distribution Center. Participants learned the best ways
to communicate with a Deaf co-worker.
Suzanne Dunleavy, LSA's American Sign
Language manager presented the workshops as a part of GSA's Diversity
Training in Burlington, New Jersey on January 18-19, 2006. Participants
learned and discussed myths about Deaf people, and experienced how
hearing loss impedes understanding speech. Said one participant
after the workshop," There are a lot of misconceptions about Deaf
people."
They also experienced the difficulty
of trying to read someone's lips through speech reading, and participated
in fun activities designed to help them think visually rather than
depending exclusively on their hearing for communication. Another
participant said, "It is difficult for Deaf people to do the things
we take for granted; now I am more aware of how I relate to a Deaf
person."
At the conclusion of each workshop, Henry,
a 26-year employee of GSA addressed each group, answering questions
about his experience as a Deaf person, and thanked all of them for
participating. |
Dress for Success is sending an urgent
S.O.S. to women nationwide: donate one new or nearly new interview
suit during the week of March 19-25, 2006 and help a low-income
woman enter the workforce.
A donation of just one suit can empower
a woman struggling in a low-income situation to start a new life
of self-sufficiency and success. S.O.S. - Send One Suit - Week
coincides with Womens History Month and features promotions to
raise awareness and funds for Dress for Success affiliates in the
U.S. and abroad.
The focus on "sending one suit" symbolizes the organizations need
to collect only garments appropriate for job interviews. The suit
donation represents just the first step towards self-sufficiency.
Once a woman is employed, she receives ongoing career development
services from The Professional Womens Group, Dress for Success'
international recognized employment retention program.
Language Services Associates is a
proud sponsor of The Dress for Success organization. If you would
like to donate a suit please send it to:
LANGUAGE SERVICES ASSOCIATES
C/O DFS
607 Easton Rd Bldg C.
Willow Grove, PA 19090
All size suits are needed. We will
take care of sending all of the suits collected this week to the
NYC affiliate office. In appreciation for your participation in
this worthy cause, you will receive a small gift from Language
Services Associates.
Thank you!
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Language Services Associates President and CEO Laura Schriver
was recently interviewed by Sky Radio about LSA's reputation as an innovative leader
in language support services, Title VI federal language assistance compliance,
multi-language support for New York City's 311 service, and web translation.
Ms. Schriver's interview can be heard in-flight on US Airways in June and July,
and online on LSA's website (requires Windows Media Player - click here to download).
As heard on SKYRADIO
and U.S. Airways: Interview with Laura Schriver |
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LSA is proud to have been selected as a contractor
on the Statewide Contract for foreign Language Written and Oral
Interpretation for The Commonwealth of Massachusetts. The
reference # for this contract is ST7J511. For more information
on this contract please go to www.mass.gov/osd.
To find this contract click under COmm-PASS on "Search for
Contracts and Solicitations", then the word "Search"
in the first sentence, then put ST7J511 in the "Contract
Reference No." field. |
| LSA is having an open-house holiday party on December 19th, 2003
from 3:00pm to 8:00pm at our Headquarters in Willow Grove, PA. Clients,
vendors, employees and subcontractors are welcome to come and join
the festivities. Dinner and drinks will be provided. If you would
like to attend , please call us at 800-305-9673 ext. 100. |
| LSA employees are getting into the holiday spirit by participating
in a holiday toy drive to benefit Children's Hospital. Employees
are also offering hours of community service to different organizations
in need this holiday season. Please call if you are interested in
contributing. Toys must be collected by December 22nd. |
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